Privacy Policy

Privacy Policy for Hatta Tours Dubai

Introduction

Welcome to https://hatta-tours-dubai.terratrek.net! We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy describes how we, Hatta Tours Dubai (referring to the Company or ‘we’), handle personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://hatta-tours-dubai.terratrek.net
  2. Any applications or services offered through this platform
  3. Interactions between users and our websites linked to this Privacy Statement
  4. Communications initiated by us, such as newsletters, emails, calls, and text messages/SMS

Please note: This policy does not extend to third-party platforms, apps, products, or services accessed via links on our site. These entities have their own privacy policies that govern the use of your data, so we encourage you to review them.

Processing Activities

This policy outlines our practices regarding:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Statement
  • Receiving communications from us

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: User names, passwords, account settings, and profile details.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses used for transactions.
  3. Financial Information: Bank account details (if provided) and transaction history.
  4. Purchase Information: Products or services purchased, order history, and associated payment methods.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other tracking technologies used to identify your device.
  6. Location Data: GPS coordinates and other location-based data provided by your browser or device settings.
  7. Feedback: Reviews, ratings, comments, and suggestions submitted by users.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms (if linked to our services).
  9. Product Information: Details about products or services of interest that you provide or we collect through your browsing behavior.

We gather this data in multiple ways:

  • User Input: When you create an account, make a purchase, or fill out forms on our site.
  • Interactions: Through your use of our applications and services.
  • Automated Technologies: Cookies, log files, and tracking pixels used to enhance user experience and collect analytics data.
  • Third Parties: We may receive personal data from service providers who work on our behalf, subject to their privacy policies.

Cookies

We employ cookies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as allowing you to log in and navigate securely.
  • Preference: Cookies remember your preferences and settings to provide a personalized experience.
  • Analytics: We use analytics cookies to track site usage and gather data for performance metrics, helping us improve our services.

Users can control non-essential cookies through our Cookie Manager or by adjusting their browser settings.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

Hatta Tours Dubai implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data both at rest and in transit
  • Access controls and employee training to ensure data protection
  • Regular security audits and updates to security protocols

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian who believes we have collected such information, please contact us using the details provided in this policy.

Your Rights (Depending on Your Location)

The privacy rights and regulations vary depending on your geographical location. Here’s an overview:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data.
  • Restriction: Limiting the use of your data in specific situations.
  • Portability: Receiving a copy of your personal data in a structured format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising privacy rights.

To exercise any of these rights, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any significant changes will be notified on our website. We encourage users to review this page periodically for updates.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: [email protected]
  • Address: Hatta Tours Dubai, [Street Address], [City], [State/Province], [Postal Code]